We compare your service charge demand with your lease and with what the law lets a landlord recover from a leaseholder. You get a list of written questions to put to the landlord or the managing agent, and the reason behind each one.
Get early access£19,99 for one service charge year. There is no subscription and no sales call.
The demand arrives once a year. You have three choices today, and all three are poor.
This is what most leaseholders do. The demand is long, the year is busy, and the sum looks like last year plus a little.
This is free and it works. You read your lease, you read the demand, and you build a spreadsheet. If you already do this, keep doing it and do not buy this.
A specialist does the work well. The fee starts in the hundreds or the thousands of pounds, so it costs more than the sum that most leaseholders dispute.
Your lease decides what the landlord can recover. The law then limits it again, and it sets rules for how he must ask. We check your demand against both.
We list each item in the demand against the words of your lease. Improvements, repairs to a part you do not share, and costs for another block are the usual disagreements.
We test how the landlord divided the cost between the flats, and whether the shares add up to the whole and stay the same from one year to the next.
A landlord must consult you before he recovers more than a set sum from you for one set of works. We look for the works that passed that line, and for the consultation you did or did not get.
A cost the landlord demands long after he paid it may no longer be recoverable. We date each item and we name the ones that look late, and the documents you may ask to see.
Upload the service charge demand and the service charge part of your lease.
We read the demand line by line against your lease and against the law.
You get a letter you can send, with one numbered question for each item, and the reason for each one.
We build this now. We open it to a first group of leaseholders. Two questions, and no sales call.
No. It is in development. This page is how we choose the first leaseholders. If you sign up, we contact you directly. You can tell us that it is wrong for you.
Only you can say. The test is simple. One wrong item is often more than the fee. If your charge is a few hundred pounds a year, read the demand yourself.
No. We are not solicitors and we do not represent you. We give you the questions and the written request, in your own name. What you do next is your decision.
No. This is for residential leasehold in England and Wales. A commercial lease has different rules, and we do not work on it.
No. We need the service charge clauses and the schedule that lists the recoverable costs. You can remove the rest.
We delete an uploaded document on request. We do not sell your data and we do not share it.